a

MFG.com Launches V3.0 of MFG.com

Number of Job Seeking Manufacturing Professionals Continues to Grow

ATLANTA - August 5, 2002 - MFG.com (www.MFG.com) today announced it has launched a major release of MFG.com, the leading online marketplace that intelligently connects Buyers and Suppliers of made-to-order parts and tooling. MFG.com v3.0 introduces user interface and navigation enhancements, a new MFG.com Rating System, Live Help, and more. Besides an increase of overall speed, buyers and Suppliers will immediately notice a more streamlined sourcing and quoting process, and smoother navigation through the most heavily used features of the site. The MFG.com Network maintains a frontrunner position and superior brand awareness in the custom manufacturing services arena. MFG.com has attracted over 6000 members consisting of Buyers that source and procure services provided by Suppliers of more than 100 manufacturing disciplines.

"MFG.com is evolving steadily with the progressing needs of our customers," states Mitch Free, president and CEO of MFG.com, Inc. "Our consumer confidence indicators show our clients are comfortable with using the service, and are ready for the advanced tools we have integrated. As we make incremental development investments in our web application, we stay focused on the features that make it easy for Buyers and Sellers to do business with each other. These advanced enhancements bring immediate efficiency benefits for our users, but ultimately contribute to the long-term growth of their businesses and MFG.com." New MFG.com Rating System Offers Testimonials; Live HELP Elevates Customer Service

MFG.com has implemented an all-new MFG.com Rating System for evaluating and rating the performance of both buyer and seller. This feature gives MFG.com members a vehicle to rate their experiences with participants in the online marketplace. Both Suppliers and Buyers can view the MFG.com Rating profiles at any time and utilize the information to make better-targeted and higher value decisions.

A significant customer service enhancement is the on-demand Live HELP implemented in this release of MFG.com. When technical assistance is needed, the buyer or supplier clicks on the Live HELP banner and immediately a Chat dialogue box appears. Within seconds, the name of the MFG.com customer service representative appears, and the MFG.com member can "chat" and work in real-time with a knowledgeable technical assistant. This new feature raises the standards bar for premier customer communication and service.

 Back to Top

Improved User Interface and Navigation
MFG.com v3.0 provides a restructured interface that drastically speeds navigation with one-click access to RFQs, reports, messages and much more. Using a more intuitive and leaner interface, users can quickly locate specific detailed information throughout the entire MFG.com application. MFG.com v3.0 also provides a new level of usability. Users will find "dashboards" displaying critical functions and fields, thus making it easier to manage, review, and retrieve data specific to their needs.

 Back to Top

Pricing and Support
MFG.com is a no-commission, non-auction Sourcing service. Buyers can post RFQs for free. Suppliers pay a flat annual service fee or may opt for a monthly payment plan with a twelve-month commitment. MFG.com customer service will facilitate the posting of any RFQ without cost to the buyer.

 Back to Top

About MFG.com
MFG.com is the largest global online marketplace for the manufacturing industry. MFG.com instantly and intelligently matches sourcing professionals and engineers with suppliers who have the right expertise and capacity to manufacture parts and tooling on demand in accordance with their engineering drawings and CAD files. MFG.com's on-demand service is consolidating the once- fragmented world of manufacturing into an efficient marketplace, enabling products to be sourced and built more easily, quickly, inexpensively, and at higher quality levels. For more information, please visit www.MFG.com

About MFG.com

MFG.com is the largest global online marketplace for the manufacturing industry. MFG.com instantly and intelligently matches sourcing professionals and engineers with suppliers who have the right expertise and capacity to manufacture parts and tooling on demand in accordance with their engineering drawings and CAD files. MFG.com's on-demand service is consolidating the once- fragmented world of manufacturing into an efficient marketplace, enabling products to be sourced and built more easily, quickly, inexpensively, and at higher quality levels. For more information, please visit www.MFG.com.

clear